Frequently Asked Questions

Can I redeem my Dick Smith Voucher at World For Pets?

11 Jan, 2016

Yes, World For Pets is happy to help out customers who have Dick Smith Vouchers in their time of need, Subject to Terms and Conditions below. Online Terms And Conditions Your Dick Smith Voucher must be sent Via Registered Mail to RSPCA Queensland (Attention Retail ) prior to the 31st of March 2016. The card...
Read More...

Is your pricing in the stores the same as online?

29 May, 2014

Yes, the majority of prices online are the same in our stores, however from time to time we do have different pricing on some Petfood Ranges and some flea treatments.( Our suppliers in some cases offer exclusive discounts for online only. ) Rest assured We are constantly checking prices at pet stores and online competitors to ensure we offer some...
Read More...

How Does The Loyalty/Companion Rewards Work?

14 Oct, 2013

World For Pets Loyalty Club/Companions Terms and Conditions Membership Eligibility No purchase is necessary to enroll in World For Pets Loyalty Club (WFP Loyalty Club). Points will not be credited until an individual becomes a Member. An email address or physical address is required for a Member to receive Rewards communications. Member must be 16...
Read More...

How much postage will I pay?

19 Mar, 2013

We have been able to negotiate a super keen price Australia wide, orders under 20kg will be $9-00 postage. World For Pets  offers a reliable and affordable delivery service to all metro and  regional locations within Australia including Tasmania. At this time we  do not deliver internationally. Please note we do ship items to PO...
Read More...

Im a Volunteer, Member, Staff, do I get a discount ?

5 Dec, 2012

Yes you do. But the discount is via a voucher that will be emailed to you. Its really easy, simply join our World For Pets loyalty club. How it works is - All purchases will accumulate points, once the points total $100 spend- a voucher will be sent to you in the month following your purchase.(refer...
Read More...

Can I claim donations on this site as a tax deduction?

27 Jun, 2012

Yes,all donations can be claimed.
Read More...

What does donate mean, when i'm adding a product to my cart ?

27 Jun, 2012

You can select any product and support the RSPCA by donating it to a shelter in Australia.
Read More...

I have lost or forgotten my Password, How do I get a new one.?

23 Jun, 2012

Simply go to the home page,Click on the Logon section (top of page), then select forgotten Password.
Read More...

How do I return goods?

23 Jun, 2012

You need to contact us by  email info@worldforpets.com.au fax or telephone.  Fax 07 3258 5605 Ph 07 3258 5600 You will most likely be advised to return the items in question to: RSPCA  Retail Locked Bag 3000, Archerfield BH QLD 4108                                                                   Please enclose a copy of your invoice and a note asking for the item to be exchanged...
Read More...

Is this site a secured web site.?

23 Jun, 2012

Shop with absolute peace of mind. All your credit card details go to the bank. We do not see them or store them on our site or on our computers. We receive the payment without ever seeing your credit card details. We only see whether the transaction is approved or not.
Read More...
loader