The RSPCA World for Pets team are committed to promoting and maintaining an organisation free from fraud. If we suspect an order to be fraudulant, our customer service team will hold the order until we can confirm legitimacy. If we are unable to confirm legitmacy, the order will can cancelled.
At World For Pets we are committed to providing our customers with the best products and service.
If you have any questions please speak to our Customer Service team by phoning 1300 787 743 or emailing firstname.lastname@example.org. Customer Service operating hours are Monday to Friday 8am to 4pm.
Opening hours may be subject to change due to the current global health crisis. Please phone your local store to for any updates for services and trading.
The RSPCA World for Pets team would like to thank you for your continued support during these unprecedented times.
It is our mission to help you and your pet by supplying the food and essential items required for a healthy and happy pet.
Our teams are working closely with suppliers to ensure we have incoming stock, however, due to an increase in online orders we are currently experiencing delays with processing times.
As per our standard practice, we will stay in touch and communicate with you once your order has been shipped.
During this time, we ask that you limit your communication to our customer service team to urgent matters.
On behalf of all creatures great and small, thank you for your ongoing and continued support.
RSPCA World for Pets Wacol store hours have been updated to Monday to Sunday (7 days a week) 9am to 6pm.
Springwood Grooming – customers to phone our Springwood location to discuss booking options.
Springwood Store Hours updated - Mon – Fri 9am to 5:30pm. Sat & Sun 9am to 5pm.
T & C for the World For Pets 25% off Online Only Sale are as follows
Yes you do. But the discount is via a voucher that will be emailed to you. Its really easy, simply join our World For Pets loyalty club.
How it works is -
All purchases will accumulate points, once the points total $100 spend- a voucher will be sent to you in the month following your purchase.(refer Loyalty club terms and conditions)
So the more you support the World For Pets store, the greater your reward.
You need to contact us by email email@example.com fax or telephone.
Fax 07 3258 5605
Ph 07 3258 5600
You will most likely be advised to return the items in question to:
Locked Bag 3000, Archerfield BH
Please enclose a copy of your invoice and a note asking for the item to be exchanged for, if there is a large price difference we will need to call you to obtain credit card details, as our web site is a secured site and we are unable to view credit card details.