Frequently Asked Questions
What is the last day for Christmas Shipping of orders to Australian Destinations?
The last day for Christmas shipping of orders is the 10th of December.
Can I Select my own Password?
Yes once Registered you can log in and change your password.
Sale Day Terms & Conditions
The Conditions of Purchasing for the World For Pets 25% off Sale on the Weekend are as follows
- All Prices are Valid only while stocks last
- No Rainchecks
- Floorstock Only
- Not In Conjunction With Any Other Offers
- Some Exclusions may Apply
- Not All Specials will be Available in all stores or Online.
West Paw Toy Guarantee
* Guarantee Conditions
Fine Print:
- The supplier reserves the right to issue a refund, replacement, or an alternative product based on each individual situation.
- One-time replacement or refund per household.
- Valid receipt required for refunds or exchanges.
I have lost or forgotten my Password, How do I get a new one.?
Simply go to the home page,Click on the Logon section (top of page), then select forgotten Password.
Im a Volunteer, Member, Staff, do I get a discount ?
Yes you do. But the discount is via a voucher that will be emailed to you. Its really easy, simply join our World For Pets loyalty club.
How it works is -
All purchases will accumulate points, once the points total $100 spend- a voucher will be sent to you in the month following your purchase.(refer Loyalty club terms and conditions)
So the more you support the World For Pets store, the greater your reward.
Can I claim donations on this site as a tax deduction?
Yes,all donations can be claimed.
What does donate mean, when i'm adding a product to my cart ?
You can select any product and support the RSPCA by donating it to a shelter in Australia.
How do I return goods?
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You need to contact us by email info@worldforpets.com.au fax or telephone. Fax 07 3258 5605 Ph 07 3258 5600 You will most likely be advised to return the items in question to: RSPCA Retail Locked Bag 3000, Archerfield BH QLD 4108
Please enclose a copy of your invoice and a note asking for the item to be exchanged for, if there is a large price difference we will need to call you to obtain credit card details, as our web site is a secured site and we are unable to view credit card details. |
Is this site a secured web site.?
Shop with absolute peace of mind. All your credit card details go to the bank. We do not see them or store them on our site or on our computers. We receive the payment without ever seeing your credit card details. We only see whether the transaction is approved or not.
